Why Chile For Offshoring? Favorable Business Environment Stable political / economic environment (NAFTA): Government support and enforcement of US laws and regulations, including IP protection, digitial signatures, and contratual agreements Country infrastructure (government investments in enabling infrastructure): Strong emphasis on telecommunications and IT infrastructure Educated and Skilled Workforce Large and available labor force, with relevant experience in software development Highly educated English as a second language is an educational requirement Young, dedicated labor pool -- low absenteeism and lower staff turnover than in Europe and US Cultural adaptability -- Westernized culture, collaborative spirit Financial Structure Competitive labor rates to India and Eastern Europe Focused investments and government backed incentives for IT and software development, shared service centers Tax and regulatory (tax incentives, removal/relaxing of FDI [Foreign Direct Investment] rules; enforcement of fiscal and administrative rules to reduce informality (compliance with tax regulations, provision of employee benefits, etc.) Location, Communication, and Transportation Time is comparable to US time zones, fostering strong collaboration during the normal business day Reliable transportation and World-class telecom infrastructure and communication links to the world Note: ANDES SDS has established relationships with providers in Chile and Brazil, and is evaluating agreements with providers in Mexico, Argentina, and Costa Rica.